Privacy policy

1. Who We Are

Go Property Solutions Ltd is the data controller.

2. Data We Collect

We may collect:

  • Name, contact details

  • Property preferences

  • Financial information

  • IP address and usage data

3. How We Collect Data

  • Website forms

  • Emails and calls

  • Property enquiries

  • Cookies

4. How We Use Your Data

We use data to:

  • Provide estate agency and lettings services

  • Manage reservation agreements

  • Process transactions

  • Collect rent

  • Improve services

5. Reservation & Transaction Processing

We may use your data to:

  • Administer reservation agreements

  • Hold and manage fees

  • Verify identity and funds

  • Progress conveyancing

6. CRM, Marketing & Investor Database

By submitting your details:

  • Your data will be stored in our CRM system (Expert Agent)

  • You may be added to our buyer, seller, landlord, or investor database

  • You may receive:

    • Property listings

    • Off-market deals

    • Investment opportunities

You may unsubscribe at any time.

7. Legal Basis

We process data under:

  • Consent

  • Contract

  • Legitimate interests

  • Legal obligations

8. Data Sharing

We may share data with:

  • Solicitors

  • Mortgage brokers

  • Referencing providers

  • Contractors

  • Regulators

9. AML & Identity Checks

We may verify:

  • Identity

  • Source of funds

Using third-party providers.

10. Data Retention

We retain data only as long as necessary.

11. Your Rights

You have the right to:

  • Access

  • Correct

  • Delete

  • Object

12. Complaints

You may complain to us as per our terms and conditions page or to the ICO.

13. Data Accuracy

You must ensure your information is accurate.

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